Shipping & Delivery

1. Digital Services Delivery

All membership services, premium upgrades, and profile features are activated immediately or within 24 hours upon successful payment.
You will receive confirmation via email or SMS once your service is activated.
No physical shipping is involved for digital services.

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2. Physical Product Delivery (If Applicable)

If we offer any physical products (e.g., printed biodata, gift packages, or merchandise), the following terms apply:
a) Shipping Time:
Orders are usually processed and shipped within 3-5 working days.
Delivery timelines may vary based on your location and courier availability.
b) Shipping Charges:
Shipping charges (if any) will be clearly mentioned during checkout.
Free shipping may be offered for select products or order values.
c) Delivery Partners:
We use reputed courier and postal services to deliver physical items.

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3. Address Accuracy

It is your responsibility to provide a correct and complete delivery address. We are not responsible for delays or non-delivery due to incorrect address details.

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4. Order Tracking

If applicable, a tracking number will be provided via email/SMS once the item is dispatched.

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5. Delays & Force Majeure

Delivery may be delayed due to events beyond our control, including but not limited to weather conditions, strikes, government restrictions, or pandemic-related disruptions. In such cases, we will notify you proactively.